We are pleased to introduce Professional Services, a suite of high-end services devoted to creating value for the customers. This gives you an opportunity to choose from a list of Professional Services based on your business and technology environments.
The Professional Services suite is meant for discerning customers like you, who wish to have much more than the standard services being provided to manage the Telecom and IT infrastructure. By outsourcing these services to airtel, you can leave the day-to-day operational issues to be handled by airtel and focus on your core business, thus improving the assets performance and organizational productivity. |
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| the product concept |
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| Professional Services will be offered in three different value levels depending on the scope of work and services level agreement with the customer – Silver, Gold & Platinum. The Silver services will have very little or no human touch, while the Gold services will have limited in-person interactions and specific value added services propositions built-in. The Platinum services offer dedicated airtel resources for large & complex orders, thereby having full-time focus on your project delivery / maintenance of services. |
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| professional services advantages |
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| We make sure that tangible benefits are delivered, which truly add value to your business: |
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Rely on our experience and knowledge to address your unique business needs. |
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Integrated telecom offerings and support across India and global places. |
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Innovations to lead business transformations for you. |
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Best Project Management skills to deliver large and complex project in time, cost and quality. |
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Professional Service Account Managers to deliver the services of the best quality |
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Complete lifecycle management to assess, design, implement, manage and optimize the resources. |
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Maximum performance uptime of the infrastructure. |
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Utilize leading technologies and processes to implement and manage the deliveries. |
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Leveraging our expertise in telecom and system integration to meet your business objectives. | |
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| professional services offerings |
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Design Services: Understand client's business issues, translate into a design of compelling solutions and articulate the benefits of the solution, world class proposal / investment justification |
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IT Security Services: Identification and management of risk. Capability to conduct VA / PT services in the customer environment. Other consulting services include Design Policy, ITIL etc. |
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Assessment Consulting Services: Conduct Network or Security or IP Voice or Datacentre assessment - discovery, analysis, baseline, benchmarking, recommendation, remediation, documentation. |
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Program / Project Management: Manage client's Program office to build and manage multivendor solutions / projects in time, budget, quality. |
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Network Integration / Facility Management: Specialized solutions integration services built on various disparate technologies and manage the customer facility by deploying skilled resources on site. | |
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| for you it means… |
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Single Stop Shop solution: Single point of contact to manage multi location and multi vendor implementation. |
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Higher productivity: Lead the projects from end-to-end perspective thereby reducing the business worries for you. |
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Lower costs: Cost management expertise can help to contain project costs. |
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Risk management: Manage all project and support risks to avoid any potential business disruption and mitigate risk. | |
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| to sum up |
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Professional Services will define tangible deliverables and provide commitment against assurance backed by network agnostic world class infrastructure, highly qualified resources and most importantly end-to-end ownership – in short, create peace of mind for you and create more value for your business.
Contact us at business@airtel.in |
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